Thank you for visiting Upright Communications.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information

Your privacy matters to Upright Communications. Please do take the time to get to know our practices.  By using this website (the “Website”), you signify your acceptance of this Privacy Policy.

This website uses Google Analytics Demographics and Interest Reporting.

If you prefer, you may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by using the Ads Settings. You can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. You can also set preferences for how Google advertises to you using the Google Ad Preferences page.

What information do we collect?

We collect information from you when you register on our site or fill out a form on our Website or the website of one of our customers that uses our services (“Customer Sites”).

When registering on our Website or our Customer Sites, you may be asked to enter personally identifiable data including your name, e-mail address, mailing address or phone number. You may, however, visit these websites without providing this information.

We also automatically collect other information about users whenever they interact with our Website or our Customer Sites. This automatically collected information may include the browser name, the type of computer, the IP address, the domains from which you are referred to the Website or Customer Sites, the duration of your visit and the pages you visit, and technical information about your means of connection, such as the operating system and the Internet service providers utilized and other similar information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

* To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

* To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

* To administer a contest, promotion, survey or other site feature

* To send periodic emails

The email address you provide for appointments may be used to send you information and updates pertaining to your appointment, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to keep track of visitor site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you reject cookies, you may still use the Website but please note that some parts of the Website may be limited or not function properly.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Where your information was collected in connection with your interaction with a Customer Site, we also provide all your information, including any Personal Data, to the customer that maintains that website. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

In compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information within a reasonable time.

Third Party Sites

This Privacy Policy applies only to information collected through this Website or the website of one of our customers, and not to information collected offline.

From time to time, this Website may link you to other sites (“Linked Sites”) that are not owned by Upright Communications.  We do not control the collection or use of any information, including personally-identifying information, which occurs during your visit to the Linked Sites.  Further, we make no representations about the privacy policies or practices of the Linked Sites, and Upright Communications is not responsible for the privacy practices of these Linked Sites.

Be careful of disclosing any of your personally identifiable information when leaving our Site.  We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information.

Changes to this Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

California Privacy Rights

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding 2017 sharing activities). To obtain this information from us, please contact us at the following email address: privacy@uprightcommunications.com and write “Request for California Privacy Information” for the subject of your message. We will send you a reply e–mail within 30 days containing the requested information once we confirm your request. Not all information sharing is covered by the “Shine the Light” requirements and only that information which is covered will be included in our response.

California Do Not Track Disclosures

Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Site does not currently respond to these “do-not-track” signals.

EU Data

Individuals in the European Union (EU) may have certain rights with respect to their Personal Data, including the rights to:

  • request access to and rectification or erasure of your Personal Data;
  • request information about our processing, including categories of your Personal Data collected, information about the source of that collection, the purposes of processing, the recipients or categories of recipient to whom your Personal Data has been or will be disclosed;
  • restrict or object to how we process your Personal Data;
  • withdraw your consent for us to process your Personal Data in some circumstances;
  • lodge a complaint with a supervisory authority; and
  • receive your Personal Data provided to us or have that Personal Data transmitted to another controller without hindrance (also known as “data portability”)

To exercise any of these rights please contact us at: privacy@uprightcommunications.com

We reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should we ask for verification, the information you provide to verify your identity will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.

International Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note we transfer your information, including Personal Data, to the United States and process it there. Your submission of information to us represents your consent to that transfer. Please note the EU has not adopted an adequacy decision with respect to data transfers to the United States, nor are we a participant in the EU-US Privacy Shield; however, we value your privacy and protect your data using reasonable information security practices.

This document was last updated on May 31, 2018.