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  • Win Customers in a Micro-Moment September 23, 2016
    Smartphones have massively changed the way we use the Internet. Our smartphones are nearly an appendage, and we turn to them compulsively in fleeting moments. Late-night searches for “pizza near me” are nothing new. What is new is the complexity of business transactions taking place from smartphones. Indeed, there are billions of dollars to be […]
    Eric Frye
  • Social Media & Customer Service August 29, 2016
    We’ve all been in a situation where an experience with a business – local or national – was less than satisfactory, right!? You make an effort to call, and get no call back, or you share your experience with them in a survey and get a generic ‘thank you, we will try to do’ better […]
    Colleen Frye
  • 4 Quick Social Media Ideas for the 4th of July July 1, 2016
    Before "going off" for the holiday weekend, take a moment to think about your social media activity. As we often say, one of the keys to social media  savvy is regular posting. Here are four super quick ideas for a last minute Fourth of July social media post:
    Erin Meyer
  • 5 Tips for Making Your Website Redesign Easier June 10, 2016
    There are many crucial reasons for redesigning your website - it needs to be mobile friendly, it is not ranking in searches, it does not provide a way for tracking visits, or it is just chock-full of outdated information. No matter how compelling the reasons may be, why is it that website redesign ends up […]
    Erin Meyer
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  • Reviews = Rankings September 26, 2016
    Search engine optimization practitioners theorize each day what search engines use as ranking leverage. There are about 200 factors that search engines take in to consideration and none of these factors are on public display. It’s the SEO practitioner’s job to assess each site and do their best to follow best practices to help their […]
  • Prep your website for success: Make it mobile and informative September 19, 2016
    Today’s consumers always have choices and usually a lot of them. It’s not difficult to do some last minute shopping while standing in any store just to get a price check. Pull out your phone, do a quick search, and instantly become educated about more options. It can feel hard to compete with that. However, […]
  • Grow Local Business by Thinking Like a Customer September 12, 2016
    As a local business owner, where do you focus your efforts to grow your business? Your answers might include things like keeping costs down, motivating your sales force, buying new equipment, or making product improvements. These are all great ideas, but there is one common problem with these efforts. Notice how they all tend to […]
    Erin Meyer
  • Social Media & Customer Service September 5, 2016
    It’s 2016 which means your business is on social media – whether it’s Facebook, Google+, Twitter or some other social media network. We know you’re investing time and money engaging with your current and potential customers. But have you made the same level of investment into providing a person or company who is solely dedicated […]
    Colleen Frye

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